Important Notice: Client Account Creation Steps

  • Friday, 10th January, 2025
  • 03:07am

We want to address an ongoing issue affecting the creation of new client accounts.

The Issue

Due to a vulnerability with reCAPTCHA, bots have been able to exploit our system to create fake accounts and trigger mass password reset requests. Over 1,000 fake accounts have already been created, significantly impacting our email system. This has caused delays in email delivery and disrupted services.

To ensure that legitimate clients can receive and send emails properly, we’ve temporarily disabled account creation.

How to Create a New Client Account

To create an account with us, please follow these steps:

  1. Join Our Discord:

    • You can find the Discord link at the bottom of our website footer or by clicking the Discord icon.
  2. Verify Your Account:

    • Once in Discord, complete the verification process to confirm your identity.
  3. Submit a Support Ticket:

    • Navigate to the Support area on our website, click on Tickets, and open a new support ticket.

Once we receive your ticket, we will manually enable account creation for you. After that, you’ll be able to create your account and purchase a subscription or service.

We appreciate your understanding and cooperation as we work to resolve these issues. Thank you for your patience and support!

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